FREQUENTLY ASKED QUESTIONS
What if I don’t need a new website? Can you work on my current site?
Yes, we can work on your current site. We frequently help clients that don’t need new site designs but just need their current site revamped. However, sometimes there are so many changes on a site that the smart decision is to redesign the site. The only way we can tell is by getting into the site and hearing what type of changes you want.
Where do you get your reporting data?
We get our detailed reporting from Google Analytics, Google AdWords, Facebook, Google+, and many software reporting tools for all our products. Our reports are completely accurate because they are matched with Google Analytics information.
Do I need Search Engine Marketing to increase my ranking or a marketing campaign to generate leads?
We always look at SEO vs. marketing as a function of your sales funnel. If your customers have trouble finding you online, you have bad reviews, or they have a bad experience on your website, then the money you spend on marketing could be wasted. It’s important to think about what happens to the leads after they are generated with a marketing campaign. Let us take a look at your current strategy and give you advice on the best path forward to grow your business online.
Can I cancel if I need to?
We are confident you won’t want to cancel, but yes, our agreements allow you to cancel with certain stipulations. We strive to make all our clients happy with the service that they get from us. If you are unhappy for any reason at all please reach out to us immediately so we can make it right: firstname.lastname@example.org
Can I increase my advertising budget in the middle of a campaign?
Yes, just let us know and we will add more to the campaign.
What is SEM?
SEM stands for Search Engine Marketing and is mainly marketing that is done with through a Google AdWords campaign. Google AdWords campaigns show up at the top and bottom of search results and are also known as a Pay-Per-Click campaign.
What platform do you use to build your websites?
We primarily build our websites in WordPress, Bootstrap, Magento, and Shopify.
How long does a website design take to complete?
Under normal circumstances a website design will take between 30-45 days to complete, however, it could be a longer or shorter time frame depending on the website.
What is a Digital Audit and why do I need one?
A Digital Audit is the name we give reports that we provide you about the health of your website and online presence. We use software to analyze the code of your website and the layout to determine what needs to be fixed in order to bring you more customers online. By looking at these reports you can determine exactly what needs to be done to bring you more business online.